Australian-based
Clinicians
AHPRA
Registered
1 million+
Consultations*
*Across the My Digital Health group of clinics.
Rapid Telehealth Consults
& Medical Certificates
Tap. Talk. Treat.
At My Telehealth Clinic we put the health back in your hands.
*Consult fees may vary for patients with different needs
Book now
Don't wait for medical care! Consults are usually available within 30 minutes during opening hours
Whether you need a medical certificate, repeat prescriptions or a referral, or a rapid consult straight away, My Telehealth Clinic puts you in control of your everyday health, from 7am – 9pm Brisbane time, 7 days a week.
How does My Telehealth Clinic work?
Talk with an AHPRA-registered doctor or nurse practitioner from anywhere in Australia via phone or secure video telehealth. From general check-ups for adults and children to mental health support and more, our service covers a wide range of medical needs and is accessible in just a few easy steps.
Tell us about how we can help
We only ask for information related to your telehealth service, and your details are secured and private.
Safe and secure payment
Enter your payment details - safe and secure. Consults are charged at the end of the call; medical certificates are paid when you submit your request.
Connect to a clinician
Get a call-back via phone to review your information. Quick and simple.
Receive your treatment plan or referrals
You will get your treatment plan via SMS, med certs via email
Book now
About my Telehealth Clinic
Welcome to My Telehealth Clinic, your destination for accessible and convenient telehealth services in Australia. We are dedicated to transforming the way you access healthcare.
Our team of experienced healthcare professionals is committed to delivering high-quality care and personalised attention to each patient. With My Telehealth Clinic, you can say goodbye to long wait times and inconvenient appointments, and hello to seamless, hassle-free healthcare from the comfort of your own home.
*Subject to availability. Average response time via a follow-up consult is within 30 minutes after request is submitted. Submissions after hours will be reviewed the following day.
How do I attend my appointment?
All our consultations are conducted via telehealth phone calls.
At the time of your appointment, our practitioner will contact you using a number from a non-caller ID. Please ensure that you don’t block private numbers so you can receive the call, prior to the appointment.
How long are the wait times for a telehealth appointment?
Consults are usually available within 30 minutes during opening hours.
Our doctors and nurse practitioners are available 7am–9pm Brisbane time, 7 days a week. Average response time via a follow-up consult is within 30 minutes after request is submitted. Requests made after hours are reviewed from 7am Brisbane time.
How can a clinician help me?
Nurse practitioners have the skills, knowledge, expertise and legal authority to provide
preventative care as well as diagnose and treat people of all ages with acute and chronic health conditions.
Can I change or cancel my appointment?
Our services are in high demand, so in fairness to other patients who require help, we require a minimum of 1 business day’s notice to cancel or reschedule your appointment,
If you fail to cancel or reschedule your appointment within this time frame, OR fail to attend your appointment, a late notice fee will be deducted from your account.
Our cancellation fee depends on the length the appointment time booked according to our billing schedule. This will equate to the fee for your allotted time slot.
Thank you for your understanding.
Can I claim through Medicare?
With the changes made by the Federal Government that took effect from November 1, 2025 you are no longer able to claim a Medicare rebate on your appointment unless you fall under certain criteria.
We encourage you to discuss this with your Doctor or Nurse Practitioner to understand if you are eligible.