Rapid Consults.
From general checkups for adults and children, mental health support and more, our telehealth service covers a wide range of medical needs. Book your appointment today and experience the future of healthcare – fast, easy, and accessible for everyone, no matter where you live in Australia.
Need a prescription renewed? See how repeat prescriptions work at My Telehealth Clinic.
Connect with an Australian Health Registered doctor or nurse practitioner via telehealth for a rapid consultation:
How do I attend my appointment?
All our consultations are conducted via telehealth phone calls.
At the time of your appointment, our practitioner will contact you using a number from a non-caller ID. Please ensure that you don’t block private numbers so you can receive the call, prior to the appointment.
How long are the wait times for a telehealth appointment?
We generally have appointments available within 15 minutes*
*Subject to availability. Our doctors and nurse practitioners are available 7am–9pm AEST (Queensland time), 7 days a week. Average response time via a follow-up consult is within 30 minutes after request is submitted. Submissions after hours will be reviewed the following day.
How can a clinician help me?
Nurse practitioners have the skills, knowledge, expertise and legal authority to provide
preventative care as well as diagnose and treat people of all ages with acute and chronic health conditions.
Can I change or cancel my appointment?
Our services are in high demand, so in fairness to other patients who require help, we require a minimum of 1 business day’s notice to cancel or reschedule your appointment,
If you fail to cancel or reschedule your appointment within this time frame, OR fail to attend your appointment, a late notice fee will be deducted from your account.
Our cancellation fee depends on the length the appointment time booked according to our billing schedule. This will equate to the fee for your allotted time slot.
Thank you for your understanding.
Can I claim through Medicare?
With the changes made by the Federal Government that took effect from November 1, 2025 you are no longer able to claim a Medicare rebate on your appointment unless you fall under certain criteria.
We encourage you to discuss this with your Doctor or Nurse Practitioner to understand if you are eligible.